Leading the field - Heateam wins Field Service Award – Eldora Gold Boiler News

We are delighted to announce that heateam, the service division of BDR Thermea, has won the Field Service category of the National Customer Service Awards 2010. Get the latest boiler technology from Potterton. Avoid being scammed, fraud and fallen into speeches of boiler room, online salesman warning, selling fake heatem, boilers. Keep updated on most recent technology news at Eldora News Resources online newspaper.

Heateam beat other finalists Royal Mail, Thames Water and Rentokil to win the prestigious accolade, following a presentation to the judges to demonstrate how we deliver customer service, training and quality with passion, professionalism and enthusiasm.
The judges said: "We were impressed with the emphasis on teamwork from this entry and how each individual is encouraged to take responsibility for customer service. The result is increased efficiency for the business and a better experience for the customer, which is what this award is about. A deserving winner.”
The achievement was announced during the award ceremony in London on 7 December, hosted by comedian Kevin Bridges.  The trophy was presented to John Orris, Field Service Manager, South region.
Lee Robinson, Customer Service Director, said: "Our field service engineers work tirelessly to keep our customers warm and happy.  During a typical day they could be carrying out a routine boiler service, carrying out repairs, working with an installer or contractor to explain our products or just showing the householder how to get the best out of their system.
"They often call when the householder is distressed or even angry, and always endeavour to leave them happy and comfortable.  The recent weather conditions have been very difficult for everyone in the heating industry, and our engineers have been affected by the snow and ice like everyone else.  However, they have pulled together, and worked long hours in difficult conditions, to try and get to people as soon as possible.
"I am extremely proud to add this award to our recent service centre success, where we were ranked seventh in the 2010 Top 50 Call Centres for Customer Service. 
"I would like to thank everyone in heateam for their dedication and hard work in making us the best service provider in the heating industry,” adds Lee.
heateam, BDR Thermea's in-house service division has a national network of over 280 highly skilled Gas Safe registered field service engineers,  They provide service and support for all Baxi, Potterton, Main and Remeha domestic boilers, Heatrae Sadia and Santon hot water products and Valor fires. The Warwick-based service centre is open 363 days a year.
For more information visit the heateam website or call 0844 335 2266.

Go for Gold - Potterton Gold product range extended – Eldora Gold Boiler News

Eldora Gold Boiler News - The popular Potterton Gold range of boilers has been extended to include system and heat only models, and a combi boiler specifically for LPG.  The new Potterton Gold Cylinder completes the collection room. 

Building on the success of the Potterton Gold Combi HE, a 2010 Which? Best Buy, the new products offer installers a high quality choice of products suitable for practically every application.
The Potterton Gold System HE is available in outputs of 18, 24 and 28 kW, has a SEDBUK 2005 rating of 91.2% and is NOx Class 5 (the best).  It comes with a one piece pre-plumbing jig and integral filling loop to make installation quicker and easier, saving both time and money. 
Compact and manoeuvrable, the Potterton Gold H heat only boiler is small enough to be installed in a standard kitchen unit.  It is available in outputs of 15, 18 and 24kW and is fully modulating to ensure excellent fuel efficiency.  There's no wiring between the pump and boiler, saving installation time.
The Potterton Gold range of unvented cylinders has been designed to complement the new boiler ranges.  It is available in capacities of 100, 120, 150, 170, 210, 250 and 300 litres so there's a model for every heating system.
KIWA approved, the cylinders have a stainless steel inner vessel and thermoplastic coating to protect against corrosion and prolong life expectancy.  They are insulated with a 50mm layer of polyurethane CFC-free foam, giving enhanced heat loss performance.  They are simple to install and maintain, with all the controls and connections easily accessible at the front.  The coil-in-coil heat exchanger ensures rapid heat recovery and greater efficiency.
The Potterton Gold range of combi, system and heat only boilers are all SEDBUK 2005 <90% efficient and are backed by a two year warranty.  The Gold Cylinder has a one year parts and labour warranty and a 25 year warranty on the stainless steel vessel.  All warranties are subject to registration and, where appropriate, annual service.
For more information please visit http://www.pottertongold.co.uk/ or call 0844 871 1560.

Eldora Gold Boiler News - Multifit GasSaver and Potterton Promax combi boilers help Aster Group crack the Code in Bristol

Eldora Gold Boiler News - Installation of Baxi Group high efficiency boilers, integrated with innovative Multifit GasSaver heat room recovery devices, has enabled Aster Group to successfully meet Level 3 of the Code for Sustainable Homes on its Narroways Road development in Bristol. 

Aster Group who own and manage around 17,000 affordable homes in the central south and south west of England has recently opened its Narroways Road scheme. Constructed by the Leadbitter Group, Narroways features 12 new two bed apartments, eight houses and five retail units. For this affordable development Leadbitter Group specified Baxi Group's Potterton Promax 28 HE Plus Combination boilers, which included Multifit GasSaver units in the flats, to meet the required SAP rating and achieve Code Level 3.
Meeting SAP cost-effectively to reach the right Code Level must be balanced with the need to provide an efficient, appropriate and high quality heating and hot water solution for a particular project. Using the Potterton Promax Combi boilers together with GasSavers provides the optimum solution at Narroways Road. The tenants are familiar with the combi boiler and how it works, and the GasSaver builds on the boiler's own high efficiency to deliver even better performance. This ensures that system specification, installation and operation are as straightforward as possible.
Listed as an approved technology under SAP Appendix Q and recommended for use by the Energy Saving Trust, the Multifit GasSaver can reduce the gas used to heat hot water by up to 37% annually. It sits neatly between the boiler and its flue, recycling the heat from the flue gases which would otherwise be expelled into atmosphere and wasted. This heat is then used to preheat water coming into the boiler from the cold mains supply. 
The Potterton Promax 28 HE Plus is a compact, combination boiler which is SEDBUK Band A rated, capable of a 91.4% operating efficiency. Quick and easy to install, it boasts excellent flow rates and is available in 24, 28 and 33 kW outputs. Other benefits include built in frost protection, a range of flueing options, an optional wireless room thermostat and a pump that automatically runs every 24 hours to keep itself in prime condition.
The Potterton boilers and Multifit GasSavers were installed by local contractor M G Plumbing. The Narroways Road development opened officially on Friday 2nd July.

Eldora Gold News: Potterton Gold Combi Boiler 24 HE - still one of the UK's Best Buys

Leading consumer resources magazine Which? has rated the Potterton Gold Combi 24 HE a Best Buy for an unprecedented fourth year running.  It received 5-star ratings for ease of use, ease of installation, features and NOx emissions, and an overall score of 74 per cent.

The report praised its efficiency, hot water output and durability.  According to the Which? expert,  the boiler is "exceptionally easy to service with plenty of room to work inside the boiler”.
Paul Haynes, Head of Potterton Product Management, said: "We are delighted with the ongoing recognition of this great boiler.  The Potterton Gold Combi HE is made from high quality components and undergoes rigorous quality testing to ensure it meets our demanding standards of reliability.
"It comes with a pre-plumbing jig, a filling loop fitted as standard and extensive flue options for flexibility of siting to make it easy to install.”
The Potterton Gold Combi HE range is available in outputs of 24, 28 and 33 kW, with a dedicated 28kW LPG model.
For the householder, the boiler's excellent energy efficiency means reduced gas bills and a reduction in carbon emissions.  The Potterton Gold Combi HE range is all Energy Saving Trust Recommended products.  The controls are easy to use and a timer is included.  There's also a digital display and bright neon lights to show the boiler's current operational status. Handily the instructions are also inside the controls cover.

About Potterton

Potterton is a known British company with long established credentials. In fact, we have a track record stretching back some 150 years, all of which makes us a trusted name.

Potterton history. For over 150 years the Potterton brand has stood for high quality and unrivalled service in the design and manufacture of boilers.  In fact, over the years Potterton has built more than 5 million boilers.

We have a set of brand values that are part of the Potterton ethos.

Reliability. We have made our name synonymous with reliability.  It is the number one reason to buy Potterton.  It applies to our products, our service and our people.  Potterton is all about reliability.

Trust. We want everyone to know they can trust us and our products.  We don't make false promises or claims.

Mainstream. We are not niche.  We are for everyone.  Our boilers and services are designed to meet the needs of just about everyone out there.

User-friendly. Whether it is for customers, installers or specifiers, we solve problems.  So our boilers are easy to fit and easy to use every day.

Relaxed. We're decent people to work with.  We don't make an unnecessary fuss.  So whatever the requirement, people know they can approach us and we'll listen with an open mind.

Customer-focussed. We make products that are important to people.  That generate essential heat and hot water.  Therefore, we have to put customers first.  Our products are too important to work any other way.

Eldora Gold Resources Now Trading on Frankfurt Stock Exchange

March 17, 2011 By eldora

(Winona) – Eldora Gold Resources Ltd., a mineral recovery company, is proud to announce its stock is now trading as of March 14 on the First Quotation Board (Open Market) of the Frankfurt Stock Exchange.  “The response has been phenomenal,” says Eldora Gold president Sonny Wilcox.  The company symbol ER5 was assigned last month by Deutsche Börse.  

Eldora successfully showcased its physical separation process, called GravSep™, at the PDAC conference in Toronto last week.  The GravSep™ enables the company to extract valuable mineral content from tailings, and eventually returning those cleaned tailings back to the environment.  Eldora Gold’s Tailings Processing division will begin to establish a new mill on its first prioritized tailings disposal site in Kirkland Lake, Canada, having already conducted on-site sample testing and results evaluation. 

Historically, tailings have always been an unwanted byproduct of mining from an environmental standpoint, greatly affecting wildlife and water tables negatively.  GravSep™ drastically reduces the acid forming mineral content of these tailings during the mineral extraction process.  The result is cleaner tailings. The profitable sale of the recovered mineral concentrate provides mine owners incentive to use Eldora Gold technology to stop the continued destruction of the environment.  

Profitably addressing the critical clean-up challenges facing current owners of former mining sites, the chemical-free GravSep™ process enables niche deposits anywhere in the world to be considered for successful treatment and rehabilitation, while extracting and recovering mineral concentrates that have significant deleterious environmental effects when left in-situ. 

Eldora Gold provides portable and simple to maintain equipment that can be specifically tailored to each deposit.  Once extracted, these concentrates will contain the majority of minerals with recoverable metallic values presently residing in the tailings, which coincidentally are the minerals responsible for the adverse environmental consequences of the original tailings’ disposal.

Eldora Gold Resources Ltd. is a Canadian company, dedicated to evaluating and prioritizing tailings ponds, as well as the chemical-free recovery and sale of extracted minerals in the form of a valuable concentrate; Eldora Gold is listing its common shares on the Frankfurt Stock Exchange (symbol ER5), Open Market.

Eldora Gold Resources Expects New Tailings Test Results from Kenora in May

March 18, 2011 By eldora

(Winona) – Eldora Gold Resources Ltd. has begun first stage testing of tailings material from a small-scale Kenora Mining District property owned by a private company.   The tailings are contained in two disposal sites from milling operations that ceased in the early 1900′s.  To start, 10 kg of sample will be tested through Eldora’s laboratory-scale GravSep™ system for gold recovery and for suitability for remediation.  Results from this initial testing are expecting to be received by early May 2011. `

Eldora showcased its physical separation process, called GravSep™, at the PDAC conference in Toronto last week.  The GravSep™ enables the company to extract valuable mineral content from tailings, and eventually returning those cleaned tailings back to the environment.  Eldora Gold’s Tailings Processing division will begin to establish a new mill on its first prioritized tailings disposal site in Kirkland Lake, Canada, having already conducted on-site sample testing and results evaluation. 

Historically, tailings have always been an unwanted byproduct of mining from an environmental standpoint, greatly affecting wildlife and water tables negatively.  GravSep™ drastically reduces the acid forming mineral content of these tailings during the mineral extraction process.  The result is cleaner tailings. The profitable sale of the recovered mineral concentrate provides mine owners incentive to use Eldora Gold technology to stop the continued destruction of the environment.  

Profitably addressing the critical clean-up challenges facing current owners of former mining sites, the chemical-free GravSep™ process enables niche deposits anywhere in the world to be considered for successful treatment and rehabilitation, while extracting and recovering mineral concentrates that have significant deleterious environmental effects when left in-situ. 

Eldora Gold provides portable and simple to maintain equipment that can be specifically tailored to each deposit.  Once extracted, these concentrates will contain the majority of minerals with recoverable metallic values presently residing in the tailings, which coincidentally are the minerals responsible for the adverse environmental consequences of the original tailings’ disposal.

Eldora Gold Resources Ltd. is a Canadian company, dedicated to evaluating and prioritizing tailings ponds, as well as the chemical-free recovery and sale of extracted minerals in the form of a valuable concentrate; Eldora Gold is listing its common shares on the Frankfurt Stock Exchange (symbol ER5), Open Market.